Digital solutions the world over
The Zumtobel Group, a leading international provider of integrated lighting solutions, is pressing ahead with the digitalisation of all its business processes, which includes the processing of incoming invoices. The Zumtobel Group has been using tangro software for this purpose for over seven years to deliver greater speed and transparency in accounting. And not just at its head office in Dornbirn, Austria, but in 19 countries worldwide.
Zumtobel processes over 200,000 invoices a year with tangro. A large percentage of documents arrive as PDFs sent to a central e-mail address or as paper copies through the post. tangro automatically detects the content of these documents, interprets the values directly in SAP and compares them with the purchase order data. Some invoices are also received as EDI. tangro processes these documents automatically without any staff intervention. This has made invoice processing much faster and more efficient. Oliver Fiedler, Business Process Excellence Corporate Accounting at Zumtobel:
“The majority of invoices are posted in two days or less. In the past, it took that long for them to simply pass through our internal post system."
Key to the high speed of processing is the fact that the tangro approval workflow also uses employees who aren't involved in the SAP environment. Fiedler:
“The invoice workflow uses a large number of colleagues, say in the sales field service, who don’t work in SAP but are still able to release a document. The tangro Business workflow includes this option.”
Another key factor is direct access to SAP master and transaction data. This speeds up reworking of the detected document content because the people responsible are able to directly access all relevant SAP data without a change of work station or interim storage issues. And employees also post the documents directly from tangro. Oliver Fiedler:
“We simply couldn't envisage processing without direct access to the SAP data. SAP is the main system used at Zumtobel, and all solutions have to integrate seamlessly. tangro satisfies this requirement perfectly.”
Volume of documents200,000 invoices/year