200.000 orders each year rapidly and faultless
The leading international company Dräger manufactures products that are used worldwide in the field of medical and safety technology. tangro-Software helps to ensure that the required goods reach the customer quickly: The solution processes approximately 200,000 orders each year automatically, rapidly and faultlessly in SAP – worldwide. Anja Jäger, a key user at Dräger.:
“I am very satisfied with tangro. tangro is able to identify the ordering party and order content automatically in 80 percent of orders.”
tangro is able to record orders submitted by email or fax. There is no longer any need to select the customer number or to type, and no more data entry errors. Instead: Better quality master data and in particular: More time for customer communication and tracking orders. Christin John, who is also responsible for tangro at Dräger in her capacity as a key user:
“At our USA site, the amount of work required when entering orders has decreased by 50 percent."
tangro came out top because the solution offers maximum flexibility, is easy to use and, through customising, is exceptionally easy to adapt to Dräger’s specific requirements. Implementation is also extremely rapid using tangro. Within three months tangro was being used productively by Dräger. Anja Jäger:
“The project was executed within the scheduled time frame and was well organised.”
An additional benefit of tangro was the fact that the software could be run with S/4HANA without any time-consuming modifications. There are therefore no obstacles to the switch to S/4HANA, which is scheduled for next year. The first tests have already been performed successfully.
IndustryProducts of medical and safety technology
Volume of documents200,000 orders/year