Paper-free: Incoming orders and invoices
At the German/French manufacturer of electrotechnical installations Hager, orders and invoices numbering well over 100,000 per year are now entered automatically using the tangro Inbound Suite. The same goes for in excess of 10,000 payment advice notes that need processing at Hager each year. A rigorous selection process took a close look at seven systems, with tangro coming out on top. This wasn't just due to the fact that the software company offered a convincing solution for processing incoming invoices, but - unlike the competition - it also came up trumps with order receipt processing and payment advice notes.
What clinched the deal, however, was that the tangro solution if fully embedded in SAP: "Of all the systems on the market, tangro is the solution with the deepest and best integration in SAP," sums up Willi-Gerd Schmitz, IT manager SAP basis at Hager Group. "This point was critical for us, as we map out entire business process directly in SAP. This makes it considerably easier to maintain the solution." Unlike payment advice notes and invoices, it is significantly more difficult to detect the content of orders, as these documents have a much less structured layout than invoices. So Schmitz is more appreciative of the solution tangro OM, which has now been in use at Hager for around a year and a half: "tangro OM recognises more than 90 percent of the orders automatically if the quality of the incoming fax is good and the content is correct. That's a much higher recognition rate than I'd anticipated."
The IT specialist is particularly happy that tangro dedicated itself to meet Hager's specific requirements and realised special conversions from external to internal material numbers, for example. "The number of complaints has fallen by half with tangro OM. Costs incurred by Hager due to subsequent deliveries caused by incorrectly entered orders have also dropped significantly as a result."
IndustryProvider of electrical installations
SubjectIncoming ordersIncoming invoices
Volume of documents100,000 orders and invoices/year