Digitalisation simply done
The company edding puts its trust in tangro software for the automated processing of invoices and orders.
“We have simply done digitalisation.”
This says Marina Riemann, who, as head of Business Applications, was responsible for the automation project. “We needed a solution, which would allow us to see invoices centrally at a glance, directly view all the necessary information and electronically share invoices internally.” The same applied to order entry. This process was also to be digitalised, freeing up more staff time for customer support.
The company was looking for an integrated approach and wanted one piece of software for both elements: processing invoices as well as customer orders. And it needed to be integrated in SAP to avoid any interfacing complexities or additional hardware support. Moreover, the tool needed to be multi-lingual so it could be used in several different locations.
tangro was able to provide everything they needed: Invoice and order processing, both embedded within SAP.
The latter was particularly important for edding. tangro processes incoming business documents such that all interpretation and validation takes place within the SAP system. There is no elaborate additional infrastructure. So it’s easy to use the tool without the aid of external system administration. tangro was also able to offer use on a global scale. The tool comes in more than 10 languages and can therefore be used in the countries where edding’s subsidiaries are located.
edding uses tangro to process around 30,000 invoices and approx. 32,000 customer orders in a fully electronic manner, and that applies to all incoming channels. tangro reads off the digital information from scans, PDFs or fax documents, interprets all important values and checks them against the existing master and transaction data for the creditor and/or customer.
There is no need for anything to be typed in by hand, the administrators can see the result of processing instantly in the document entry list and can undertake all further processing steps. Alternatively, they can post the incoming document immediately if everything is correct and complete.
This has therefore greatly speeded up processing.
IndustryManufacturer of writing materials
SubjectIncoming invoicesIncoming orders
Volume of documentsAbout 32,000 orders and30,000 invoices/year