Invoices: end-to-end solution for incoming documents
The University Hospital Hamburg-Eppendorf is optimising its processes with comprehensive, automated processing of incoming documents with tangro solutions. Thanks to tangro, the UKE is particularly efficiently equipped with comprehensive automation in document processing in, among others, purchasing. This is particularly true in the case of invoice verification: more than 20 per cent of the 120,000 invoices which come in in total each year are now completely, autonomously processed; that is without any manual intervention from staff. "Our invoice processing has become much faster thanks to tangro," says Christiane Körner, Director of Finance and Controlling at the Klinik Logistik Eppendorf GmbH, a subsidiary of the UKE. "Around 100 invoices a day are posted in the background as soon as they are received."
For automated processing it is irrelevant how the documents are received – tangro supports all variations. Paper documents only need to be scanned in, whereas the content of the electronic invoices is collected directly. In every case, the solution automatically recognises the relevant document content and compares it with the existing data in SAP. If there are no deviations then, as previously described, it can be posted completely autonomously. Of course there are certain invoices which are excluded from automated posting, such as those which explicitly require monitoring by a member of staff. These invoices are captured via the automated process which then directly completes the tangro processing screen with the content, and then makes the document image available online. This makes the process considerably easier: the data from the order are transferred directly into SAP and the price is checked.
Volume of documents120,00 invoices/year