"Thanks to tangro, the speed of invoice processing has doubled"
estimates Astrid Engelmann. As an economically independent company owned by the city of Gaggenau, it is crucial for the municipal utility to ensure efficient processes. Two years ago, the company therefore started to automate its invoice processing: paper-based processes, lengthy approvals and unnecessary cash discount losses were no longer acceptable. In the search for suitable software, the municipal utility sought support from endica, a full-service provider specializing in municipal energy suppliers. In addition to pure IT delivery, endica also provides consulting in terms of organization and processes. The decision was made in favor of the software solution from tangro IM. tangro software is characterized by ease of use, clear structures and an unbeatable price-performance ratio. The go-live went smoothly, as Astrid Engelmann reports.
"Everything worked flawlessly."
Since then, the energy provider has benefited from significant improvements in invoice processing. Firstly, because the workload in accounts payable itself has been greatly reduced. In the tangro inbox, the two employees in the accounts payable area have an immediate overview of all invoices to be processed, look at the individual documents, briefly check them for consistency and enter the account assignment. This all happens very quickly. Using the order number, tangro has already automatically assigned the document to the order and matched the contents.
As soon as the invoice has been assigned to an account, the document is sent to the electronic workflow for release. Here, too, the tangro solution makes things much easier and faster for all parties involved: The responsible approvers automatically receive a processing note. If the invoice is still not released after three days, tangro sends a reminder. In case of absence, the workflow task automatically goes to the responsible representative. Thanks to this electronic, clearly structured procedure, approvals are now usually received very quickly. Astrid Engelmann:
"Checking is as simple as can be with the tangro web solution."
One click is all that is needed for approval. Accordingly, the acceptance of the tangro solution is also high among approvers who do not work with SAP and are therefore not trained in SAP. These employees also get along very well with tangro.
Clarifying questions is also no longer an effort for the accounts payable department, because all documents and information about an invoice are contained in the system and are immediately available: Whether it's the delivery bill or additional information such as measurements for construction services. No more stacks of paper on desks, no more cumbersome searching in folders. "We have everything in the system. Whether we're in tangro or SAP - we just call up the supplier or the document and can see all the information immediately." An all-around successful automation project - and a clear conclusion from Astrid Engelmann:
"We wouldn't give the solution away again."
